Account Deletion

Easily delete your Payngo account and data with confidence

How to Request Account Deletion

Users can:

Submit a deletion request from the PayNGo app
Email support@payngo.site

Verification Process

To protect user accounts, PayNGo may contact the user to verify account ownership before processing the deletion request.

What Data Will Be Deleted

After successful verification, PayNGo will delete:

Account information
Personal information
Transaction-related account records stored on our server

Data Retention

Some information may be retained where required by:

Applicable laws and regulations
Fraud prevention requirements
Security investigations
Unresolved transaction matters

Processing Time

Deletion requests are normally processed within 7–14 business days.

Contact Information

Email: support@payngo.site

Company: Vortex Digital Solutions (Private) Limited

Website: https://payngo.site

Account Deletion Request

PayNGo users can request deletion of their account and personal data directly from the app using the Delete Account feature or by contacting support@payngo.site

FAQs

How to delete?

Use the 'delete account' option in the Payngo app to start your request.

Can I email?

What is verification?

Data removal details?

How long to process?

Yes, contact support@payngo.site to request deletion by email.

Our team may reach out to confirm your identity before deleting your account.

After verification, your data is deleted unless laws or security require retention.

Deletion requests are usually completed within a few business days.

Contact

Reach out to Payngo support anytime.

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Support

Legal

support@payngo.site

+923416161374